FAQs


QUESTIONS & ANSWERS


HI THERE! IF THIS PAGE DOESN'T ANSWER YOUR QUESTIONS, PLEASE CONTACT US!
404.377.7874

We are open Monday through Friday from 8AM to 5PM.

No, Six Star is an Independent Subaru Service facility, we are not affiliated with Subaru Of America or Fuji Heavy Industries, we can advise you about warranty concerns during routine maintenance but any work paid for by Subaru of America must be done at a Franchised Subaru Dealership.

The Magnuson Moss Warranty Act helps ensure that having service and repair work done outside of the Subaru dealership will not void your manufacturer warranty unless it can be proven that the service performed or part installed on the vehicle resulted in failure of the warrantable item. We employ a staff of factory-trained ASE master technicians and prefer genuine Subaru parts for our repairs along with OEM parts made by the companies that supply parts to Subaru. The Magnuson Moss Act protects you maintaining your vehicle at home at home or having a Service performed at an Independent repair shop. See The Magnuson Moss Act for more information. Magnuson Moss Act<

Absolutely yes, all service and repair work is guaranteed by Six Star Service, most service and repairs on your Subaru come with a 1 year unlimited mileage warranty, some repairs such as engine replacements or transmission replacements come with longer stated warranties, some services such as a repair made with a used part to save you some money may come with a shorter warranty term.

Yes, Six Star can provide cars for you to use, loaner cars are typically reserved for larger maintenance services & Subaru Repairs. It's always best to let us know when making your appointment that you'll need one.

Yes we provide a local Shuttle service, we typically shuttle within a ten mile radius of the shop but exceptions can be made if needed.

If you have a tow company you have used in the past its best to contact them and have it Towed to our shop. If you have AAA you can call the number on your membership card. If you need a tow company we use Statewide towing 770-457-6246 or Tic Toc Towing 404-277-0866. We have night drop envelopes and pens just to the right of our first service bay door for you or a tow truck driver to use. Please email us info@sixstarsvc.com and let us know the car is coming, or if you prefer call and leave us a voicemail. We will do our best to get it looked at the next day after it arrives and get you back on the road.

Yes, Please park and lock your car in a parking space. We have night drop envelopes and pens just to the left of our front door for you to fill out to the best of your ability, place the keys in the envelope and the envelope in the slot. We will contact you with any questions after checking the vehicle in, if needed.

No we do not. We recommend Maple Street Collision 404-378-9466 and Spivey's Auto Body 404-299-0841. Theses shops have years of experience and will take great care of you and your Subaru.